How do I receive and redeem my gift cards?
How gift cards reach you
When a fan sends you a gift card and their payment goes through, Tribl buys the card from its gift card partner, Reloadly, and emails it to the email address on your Tribl account.
The email tells you who sent it and shows, for each gift card:
- the brand
- the amount, in the gift card's own currency
- the quantity
- each card's number and PIN
The number and PIN are only in that email. They aren't shown in your Tribl dashboard, so keep the email safe. If you can't find it, check your spam folder. Our emails come from do-not-reply@tribl.app.
Gift cards aren't cash earnings
A gift card is the gift itself, not money in your Tribl account. Gift cards fans send you:
- don't add to your balance and can't be paid out
- don't appear on your Earnings page or in your Analytics
Redeem a gift card
Each gift card is issued for the country you picked when you added it, in the gift card's own currency. Redeem it with the brand, using the number and PIN from the email. Where and how you can use it, and whether it expires, depends on the brand's own terms.
A gift card didn't arrive
If a fan tells you they sent you a gift card but you haven't received the email, contact us at support@tribl.app. Let us know the fan's name and roughly when they sent it.